Making IT Support Simple with Jabra Devices
Author: Telrex
16 September 2025
Managing headsets across a large team doesn’t have to be complicated. In this video, Mark Prieditis, the director of Telrex, explains how Jabra devices are designed to make life simple for the user and the IT support team. By using their software, your IT team can manage, fault find, update firmware all in one place.
Why Jabra Devices Work So Well
Jabra headsets aren’t just designed for clear audio and comfort - they also include smart software tools that make life easier for IT support. With Jabra’s management platform, IT teams can:
- Manage headsets from one central location
- Diagnose and resolve issues faster
- Update firmware without disruption
- Reduce the time and cost of ongoing support
The result? Less downtime, fewer headaches, and a smoother experience for staff and IT alike.
A Real Example in Action
An Australian IT services company, supported an enterprise client managing a fleet of over 5,000 Jabra headsets. By combining Jabra’s device management software with their IT expertise, they kept everything running smoothly without any major issues.
Making Decisions Simple
Choosing the right headset solution can feel overwhelming, but it doesn’t have to be. At Telrex, we can provide demos, explain different software options, and help you choose the best setup for your business. With Jabra devices, you’ll get a solution that’s simple, scalable and reliable. See Jabra in action If you’d like to see how Jabra devices can simplify IT support in your business, get in touch with us today.