Important notice: Microsoft 365 outage, Friday 13 November 2026

Important notice: Microsoft 365 outage, Friday 13 November 2026

Microsoft is working through a global outage affecting Outlook email, Microsoft Teams, SharePoint and other Microsoft 365 services. Reports of problems peaked at about 4:20am AEST today. Microsoft says a large number of its servers became unavailable unexpectedly, and it is restarting them while it investigates the cause.

Contacting Telrex today

Our email runs on Microsoft 365, so messages to sales@telrex.com.au may reach us late, and our replies may be slow to arrive. If your enquiry is urgent, or you have emailed us today and not heard back, please call 1300 665 970.

Our phone lines and online store are working as usual.

If your business uses Microsoft Teams for calls

Teams calls and meetings may be unavailable or unreliable until Microsoft restores service. Desk phones and phone systems that run separately from Microsoft 365 are not part of this outage.

What you can do in the meantime

• Check Microsoft’s service health page for updates. Microsoft has said the fault is with its own servers, so resetting passwords or reinstalling Outlook is unlikely to help.
• If customers normally reach you through Teams or email, let them know a phone number they can use today.
• Keep a note of anything urgent you send by email and follow it up by phone.

We will update this notice once Microsoft confirms its services are restored.