About YEALINK USB-Y-T-C Trainer Cable USB-Y Trainer Cable

The Yealink USB-Y-T-C is a trainer Y-cable built for call centres and coaching environments. It connects two Yealink UH or BH series headsets to a single PC via USB-C, letting a supervisor and agent share the same live call simultaneously. No extra software needed — just plug in and you're ready to train, monitor, or step in when it counts.

Key Features

• Dual Headset Connection — Connects two Yealink UH or BH series headsets to one PC via a single USB-C port, with no extra software required.
• Silent Monitoring — Supervisors can listen in on live agent-customer conversations without the customer knowing they're there.
• Whisper Coaching — Speak directly to the agent mid-call without the customer hearing, so you can guide them through tricky interactions in real time.
• Call Takeover — Step in and take over a call instantly when a situation needs direct supervisor intervention.
• Independent Call Controls — Both headsets support their own volume, mute, and call control, giving each user full command of their audio.
• Plug-and-Play Setup — The 1.8m cable connects straight away with no drivers or additional software needed.

Why Choose This Product?

If you run a call centre or a team that needs hands-on coaching, the USB-Y-T-C covers the full training workflow — from quietly listening in to taking over a call on the spot. It's a top-notch choice for onboarding new staff and keeping quality high. Our Telrexperts can help you pair it with the right Yealink headsets for your team.

What's in the Box

• Yealink USB-Y-T-C Trainer Cable

About Yealink

Are you looking for reliable and affordable communication solutions for your business? Telrex is an authorized reseller of Yealink products, providing a wide range of phones and devices.

Yealink is a leading global provider of enterprise communication and collaboration solutions, with a wide range of products designed for all kinds of businesses. From IP phones and video conferencing systems to wireless solutions and audio conferencing products, Yealink has a product to fit every business need. At Telrex, we are committed to providing our customers with the best solutions for their business needs. Our experienced team can help you find the perfect product to meet your communication requirements. 

Choose Telrex as your trusted reseller, and get the most out of your communication technology. Contact us today to discuss your business communication needs.