Call Centre Headsets
Enhance call centre productivity and customer interactions with our high-performance call centre headsets. At Telrex, we offer a wide range of top-quality headsets specifically designed to meet the demands of busy call centres. Our call centre headsets are equipped with advanced features like noise-cancellation, superior sound quality, and comfortable ergonomic designs to ensure all-day comfort for agents. With brands like Jabra, Poly, EPOS, and Yealink, you can trust Telrex to deliver reliable solutions that thrive in even the most demanding environments.
Equip your call centre team with the best tools for exceptional customer service and seamless communication.
Poly Savi 8410 Office DECT Headset - Mono - MS - USB A - PC/Deskphone/Mobile
JABRA Engage 50 II Stereo Wired Headset - Microsoft Teams & Open Office Certifie
Call Centre Headsets
Enhance your customer interactions and boost call centre productivity with Telrex’s high-performance headset range. We offer a comprehensive selection of headsets engineered to meet the demands of busy call centres, ensuring agents enjoy all-day comfort, superior audio, and robust durability. With leading brands like Jabra, Poly (Plantronics), EPOS, and Yealink, you can trust Telrex to deliver reliable solutions that thrive in even the most demanding environments.
Why Choose Telrex Headsets for Call Centres?
- Advanced Noise Cancellation: Effectively reduce background noise for clearer conversations, improving both agent focus and customer satisfaction.
- Exceptional Sound Quality: Experience crystal-clear audio for both agents and customers, ensuring every word is heard.
- Ergonomic Comfort: Cushioned ear pads, adjustable headbands, and lightweight designs make long shifts comfortable.
- Built for Durability: Engineered to withstand heavy, daily use in high-volume environments.
- Certified Compatibility: Many models are certified for Microsoft Teams, Zoom, Google Meet, and other leading platforms.
Leading Brands & Popular Series
Jabra Headsets
- Jabra Evolve2 Series: Next-generation professional headsets with upgraded noise cancellation, Jabra Air Comfort technology, and options for both corded and wireless use. Models include Evolve2 85, 75, 65 Flex, 55, 50, 40, 30, and Evolve2 Buds - all certified for major UC platforms.
- Jabra Engage Series: Industry-leading call-centric headsets with AI-enabled noise suppression, real-time call quality data, and all-day comfort. Models like Engage 50 II, Engage 40, Engage 55, Engage 65, and Engage 75 are designed for maximum customer satisfaction and productivity.
Poly (Plantronics) Headsets
- Voyager Series: Premium Bluetooth headsets (e.g., Voyager Focus 2, Voyager 4300 UC, Voyager Surround 85) with advanced noise-cancelling microphones, hybrid ANC, and all-day comfort.
- EncorePro Series: Robust, all-day wired headsets (EncorePro 300, 500, 700) with flexible connectivity (USB/QD), wideband audio, and SoundGuard hearing protection—ideal for contact centres.
- Savi Series: Secure DECT wireless headsets (Savi 7300, 8200, 8400) with multi-device connectivity and high-density performance for secure, flexible communications.
EPOS (formerly Sennheiser ) Headsets
- EPOS IMPACT Series: Wired and wireless headsets (IMPACT 1000, 800, 700, 400, 100, 5000, D Series) featuring EPOS BrainAdapt™ for reduced brain fatigue, adaptive ANC, and industry-leading voice pickup.
- EPOS ADAPT Series: Bluetooth and wired headsets (ADAPT 600, 500, 300, 200, 100, Presence) designed for hybrid work, with superb call clarity, multipoint connectivity, and all-day comfort.
Yealink Headsets
- BH Series (Bluetooth): Lightweight, AI noise-cancelling headsets for mobile, hybrid, and office workers (BH71, BH70, BH74, BH76 Plus).
- WH Series (DECT): Hybrid DECT & Bluetooth headsets (WH63, WH64, WH67, WH68) with up to 185m wireless range, multiple wearing styles, and built-in busylight.
- UH Series (USB Wired): Plug-and-play USB headsets (UH34, UH35, UH42, UH44, UH46, UH48) with AI noise cancellation, in-line controls, and all-day comfort—ideal for call centres.
Key Features of Our Call Centre Headsets
- Higher Agent Productivity: Clearer calls lead to faster resolutions and improved customer satisfaction.
- Enhanced Customer Experience: Professional-grade audio ensures clients feel valued and understood.
- Long-Shift Comfort: Ergonomic designs prevent discomfort and fatigue during extended use.
- Flexible Connectivity: Options for USB-A, USB-C, Bluetooth, DECT, and 3.5mm jack to suit any device or platform.
- Certified for Leading Platforms: Many models are certified for Microsoft Teams, Zoom, Google Meet, and more.
Frequently Asked Questions
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What makes a good call centre headset?
A quality call centre headset offers long-shift comfort, excellent sound quality, advanced noise cancellation, and durability for high-usage environments.
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Are these headsets compatible with different communication platforms?
Yes, our headsets support a wide range of platforms, including Microsoft Teams, Zoom, Google Meet, and more.
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Should I choose wired or wireless headsets?
Both have advantages: wireless headsets offer mobility, while wired headsets provide a reliable connection without the need for charging.
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Do Telrex headsets come with warranties?
Absolutely—all headsets include manufacturer warranties to protect your investment.
Ready to Equip Your Call Centre?
Explore our full range of call centre headsets to find the perfect fit for your business needs. Choosing Telrex means partnering with a team dedicated to value, quality, and outstanding customer service.
Contact us:
Call 1300 665 970 to speak with a Telrex specialist for more details or assistance, or contact us here