Call Centre Headsets

Call Centre Headsets

Utilising our high-performance call centre headsets increases customer interactions and call centre productivity. Telrex provides a large selection of excellent headsets made especially to satisfy the needs of crowded call centres. To provide agents with all-day comfort, our call centre headsets are outfitted with cutting-edge features, including noise cancellation, excellent sound quality, and cosy ergonomic designs. You know you're getting dependable and robust headsets that can withstand the most demanding call centre settings when you choose brands like Jabra, Poly, EPOS, and Plantronics.

Why Pick Our Headsets for Call Centres?

 

• Noise-Cancellation: Reduce background noise for improved communication.
• Better Sound Quality: Customers and agents will both hear audio that is incredibly clear.
• The ergonomic design:  This includes cushioned ear pads and adjustable headbands, making comfortable long-shift wear possible.
• Durability: Designed to withstand heavy use settings.

Headset Brands Call Centre Headsets Love

Jabra

• Reputable for its noise-cancelling and wireless freedom features is the Jabra Engage Series.
• Jabra Evolve Series provides smooth communication platform integration.

Poly (previously Plantronics and Polycom)

• Poly Voyager Series: Superior audio performance combined with comfort.
• Poly EncorePro Series: Robust noise-cancelling microphones designed for all-day wear.

EPOS (Sennheiser formerly) 

• High-definition sound and outstanding comfort are features of the EPOS IMPACT Series.
• Adaptive ANC for many work environments is available in the EPOS ADAPT Series.

Plantronics

• Great noise-cancellation and multi-device connectivity are features of the Plantronics Savi Series.
• Distinguished by its robust construction and user-friendly design is the Plantronics Blackwire Series.

 

Features of Our Call Centre Headsets

• Higher Agent Productivity: Customer satisfaction and faster resolutions follow from clearer calls.
• Improved Customer Experience: Having expert audio quality makes sure your clients feel important and heard.
• Long Shift Comfort: Ergonomic designs spare agents from pain and exhaustion.

 

Frequently Asked Questions

What makes a good call centre headset?

A good call centre headset features long-shift comfort, excellent sound quality, noise cancellation, and high usage durability.

Can these headsets be used with different communication platforms?
Indeed, a range of communication platforms, including Zoom and Microsoft Teams, are compatible with our headsets.

Which headsets—wired or wireless—are superior?
Each has benefits. Wireless headsets allow more mobility, but wired headsets offer a dependable connection without charging.

Do these call centre headsets come with warranties?
Absolutely, to protect your investment, all of our headsets include manufacturer warranties.

All Set to Equip Your Call Centre with the Best Headsets?

Explore our call centre headsets now to discover the ideal fit for your company's requirements. Selecting Telrex is selecting a partner dedicated to providing value and quality. Make your first move towards seamless communication and outstanding customer service by shopping now.

Call 1300 665 970 to talk with a Telrex specialist for further details or help.